Last Updated: August 27, 2026
Your Privacy – Our Commitment: At Womaa Handicrafts (accessible at https://womaahandicrafts.com/), we respect and value your trust in us, and your privacy is essential to us. Without your explicit consent, we do not publish, sell, or share your personal information with third parties for their marketing purposes. Please read this Privacy Policy to learn more about how we collect, use, and protect your personal information.
By using this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use this Website. By accessing the services provided by us or placing an order, you expressly consent to our use and disclosure of your personal information per this Privacy Policy.
1. Information We Collect
Browsing Information: You can browse our Website without revealing any personal information. However, we may automatically track certain information based on your behavior on our Website, such as the URL you just came from, the URL you go to next, your computer browser information, and your IP address. This anonymous traffic data helps us understand, protect, and serve our users better through aggregated internal research.
Personally Identifiable Information: Once you choose to give us your personal information—such as setting up an account, making a purchase, or participating in a survey/contest—you are no longer anonymous to us. We collect personally identifiable information (such as your name, email address, phone number, shipping and billing address, and payment details) to fulfill your requests and orders. Where possible, we indicate which fields are required and which are optional.
2. Use of Cookies
A “cookie” is a small file stored on your hard drive that helps us provide our services and remember information specific to a given user.
- We use cookies to analyze web page flow, measure promotional effectiveness, and promote trust and safety.
- We use both permanent and temporary cookies. Our cookies do not contain any personally identifiable information.
- You are always free to decline our cookies if your browser permits, though this may prevent you from using certain features on the Website or require you to re-enter your password more frequently.
- You may encounter “cookies” from third parties on certain pages; we do not control the use of cookies by third parties.
3. Use of Collected Information
We use your personal information to:
- Provide the services and products you request.
- Resolve disputes and troubleshoot problems.
- Collect payments and measure consumer interest in our handicrafts.
- Inform you about online and offline offers, products, services, and updates.
- Customize and tailor your user experience.
- Detect and protect us against error, fraud, and other criminal activity.
- Enforce our terms and conditions.
We also use IP addresses to help diagnose server problems, administer our Website, and gather broad demographic information.
4. Information Sharing and Disclosure
We do not sell or disclose your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party vendors and affiliates who assist us in operating our Website, processing payments, or delivering orders (e.g., shipping partners, payment gateways).
- Legal Compliance: We may disclose personal information if required by law or in the good faith belief that it is reasonably necessary to respond to subpoenas, court orders, or other legal processes.
- Protection of Rights: We may disclose personal information to law enforcement or third-party rights owners to enforce our Terms, respond to claims that content violates third-party rights, or protect the safety and property of our users or the public.
- Business Transfers: If Womaa Handicrafts (or its assets) merges with or is acquired by another business entity, we will share some or all of your personal information with that entity. The new entity will be required to follow this privacy policy.
5. Your Choices and Opt-Out Rights
We provide all users the option to opt out of receiving promotional, marketing-related communications from us after setting up an account. You can update your account settings at any time to change your preferences.
Upon your request, we will block or remove your personally identifiable information from our active database to cancel your registration. However, some information may remain in our server archives for legal and record-keeping purposes even after account deletion.
6. Security of Information
We have stringent security measures in place to protect against the loss, misuse, and alteration of the information under our control.
- We use secure server software (SSL) to encrypt all data you input before it is sent to us.
- Once your information is in our possession, we adhere to strict security guidelines to protect it against unauthorized access.
- While we strive to protect your personal information using current internet security methods in compliance with the Information Technology Act, 2000, transmissions over the internet cannot be guaranteed to be 100% secure. You agree that we have no liability for data disclosure due to transmission errors or unauthorized acts of third parties.
7. Links to Other Sites
Our Website may contain links to other websites that collect personally identifiable information about you. Womaa Handicrafts is not responsible for the privacy practices or the content of those linked websites.
8. Children’s Privacy
Our Website is not intended for use by children, and we ask that minors (under the age of 18) do not submit any personal information to us. Purchases on the Website should be made by a legal guardian or parent.
9. Policy Updates
Our Privacy Policy is subject to change at any time without notice. We will post any changes on this page. Please review this policy periodically to ensure you are aware of any updates.
10. Grievance Officer
In accordance with the Information Technology Act 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:
The Grievance Officer
- Email: connect@womaahandicrafts.com
- Mailing Address: Wagle Estate, Thane, 400604.
- Mode of Contact: All grievances must be made in writing via email or by post to the above address.